- FOLKSTER.COM IS AN IRISH SITE - NO CUSTOMS OR TAXES ON SHIPPING WITHIN IRELAND AND EUROPE!*
Hi there! Welcome to the Folkster Shipping Info Area! We hope all the info you need is here but let us know if we can help!
IRELAND (Republic of Ireland, Northern Ireland) (Parcels up to 10kg)
COST: €6.95 each via DPD Ireland on orders up to €29
€3.95 each via DPD Ireland on orders from €30-€300
Free shipping on orders over €300 in Ireland
Northern Ireland Shipping
Due to postal codes, our system will automatically charge our Northern Ireland shoppers the UK shipping fee. Please do contact us at firstname.lastname@example.org and we will refund you the difference in the shipping costs. Please note, this does not include any duties or customs, or returns fees :)
UNITED KINGDOM (England, Scotland, Wales) Parcels up to 10kg
COST: €19.99 each via DHL.
*Due to shipping issues in relation to Brexit - we are currently experiencing difficulties securing a courier willing to ship to the UK. We have been offered the option of €19.99 with DHL in the interim. We are sorry to have to charge this amount but it’s completely outside of our control. Once the couriers can offer an alternative we will change immediately*
EUROPE (E.U. countries other than Ireland) Parcels up to 10kg
COST: €19.99 each via DHL.
REST OF WORLD €19.99 SHIPPING TO ALMOST EVERY COUNTRY!
COST: €19.99 each via DHL (for most countries in the world )
Unfortunately we can not take responsibility for shipping delays caused by Public Holidays, inclement weather or customs delays!
IMPORTANT: Please provide an address where someone there can sign for your parcel during the hours of 9.30am-5.30pm. If you provide an incorrect address, miss your parcel and it needs to be resent, then unfortunately you will have to pay for the courier again.
All prices listed on our site are in EURO and charged in EURO. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates.
CUSTOMS & CHARGES
Your order may be subject to import duties and taxes, which are applied once a shipment reaches your country.
Folkster cannot control and is not responsible for any duties or taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies and charges vary widely from country to country. You should contact your local customs office for further information. Under certain circumstances, custom agents may delay delivery of some packages which is not the responsibility of Folkster.
If you refuse a shipment from Folkster, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Folkster. This amount will be deducted from your purchase refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.
* FREE SHIPPING OFFER TO IRELAND T&C's
We offer free shipping on all orders over the cost of €300.00 to Ireland. This allows for a fair usage policy of up to 10kgs. This offer is subject to change and/or be removed without prior notice. We retain the right to implement a 'fair usage' policy and/or determine whether the offer is applicable to an individual order. We retain the right to cancel an order if we feel it is out with our 'fair usage' policy.