FOLKSTER.COM IS AN IRISH SITE - NO CUSTOMS OR TAXES ON SHIPPING WITHIN IRELAND, THE UK AND EUROPE!*

Hi there! Welcome to the Folkster Shipping Info Area! We hope all the info you need is here but let us know if we can help!

IRELAND (Parcels up to 10kg)

COST: €3.95 each via DPD Ireland
TIME OF SHIPPING:  1-3 working days (Mon-Fri)
FREE SHIPPING TO IRELAND ON ALL ORDERS OVER €100.00!*

UNITED KINGDOM (England, Scotland, Wales) Parcels up to 10kg

COST: €6.95 each via DPD.
TIME OF SHIPPING :  2-5 working days (Mon-Fri)
FREE SHIPPING TO THE UK ON ALL ORDERS OVER €100.00!*

EUROPE (E.U. countries other than Ireland) Parcels up to 10kg

COST: €9.99 each via DHL.
TIME OF SHIPPING :  2-5 working days (Mon-Fri) depending on location

REST OF WORLD   €19.99 SHIPPING TO ALMOST EVERY COUNTRY!

COST: €19.99 each via DHL (for most countries in the world )
TIME OF SHIPPING :  2-5 working days (Mon-Fri) depending on location

DELAYS

Unfortunately we can not take responsibility for shipping delays caused by Public Holidays, inclement weather or customs delays!

SHIPPING ADDRESS

IMPORTANT: Please provide an address where someone there can sign for your parcel during the hours of 9.30am-5.30pm. If you provide an incorrect address, miss your parcel and it needs to be resent, then unfortunately you will have to pay for the courier again.

CURRENCY CONVERSION

All prices listed on our site are in EURO and charged in EURO. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates.

CUSTOMS & CHARGES

Your order may be subject to import duties and taxes, which are applied once a shipment reaches your country.

Folkster cannot control and is not responsible for any duties or taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies and charges vary widely from country to country. You should contact your local customs office for further information. Under certain circumstances, custom agents may delay delivery of some packages which is not the responsibility of Folkster.

If you refuse a shipment from Folkster, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Folkster. This amount will be deducted from your purchase refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.

* FREE SHIPPING OFFER TO THE UK AND IRELAND T&C's

We offer free shipping on all orders over the cost of €100.00 to the UK and Ireland. This allows for a fair usage policy of up to 10kgs. This offer is subject to change and/or be removed without prior notice. We retain the right to implement a 'fair usage' policy and/or determine whether the offer is applicable to an individual order. We retain the right to cancel an order if we feel it is out with our 'fair usage' policy.